18/1/19 -Hey there, I'd like to say that i enjoy purchasing from easy-grow, I like how the service feels personal and the lads are always willing to help me out. Today i received a package that i only ordered  yesterday! thats great service. However i do feel compelled to write to you with a small complaint. Attached is a photo of how my package was packed today. As a household that is conscious of waste and just in general we try to keep our bins relatively empty i was a bit disturbed to see that i was also gifted a huge plastic bag from your shop which i now have to deal with. Please refrain from shipping me your rubbish as packing in the future and please take this as constructive feedback. I look forward to dealing with you again in the future but i will not tolerate another shipment like this....B.L from Lower North Island

Response from Easy Grow 18/1/19

..Hi B.. Thanks for your feedback. Your complaint is noted and appreciated. However, we attempt to re-cycle our plastic in order to reduce unnecessary plastic. We just didn't send you our rubbish. This was clean plastic that was being reused in an attempt to limit using more plastic ( i.e.bubblewrap) being used as cushioning material. You are the first customer to express any concern over this long standing practice of ours and it may be possible that you have not fully realised our intentions. My apologies for any concern this has caused you.  Regards Keith Millar

27/11/18 - Very much appreciated, thank you for your honesty most of all, very respectable and will happily advise others of your business.  Cheers ......N.T. from Otago                               

We refunded $14 back as freight worked out cheaper than what the system charged. This can happen when multiple items are ordered. We always refund overpayments of $2 or more.

30/10/18 - Hi Guys. Received today with much thanks from me and the chillis. Cheers for yet more great service!...............I.D from Lower Hutt       

30/10/18 - Thank you very much, you guys are so efficient!.............. T.M from Levin

26/10/18 - Fantastic service!  Goods arrived 8.00am today in perfect condition (ordered 25/10/18, shipped from Auckland same day, arrived Palmerston North next morning).........P.B from Palmerston North

3/10/18- Just like to say you guys are awesome. Haven't had any issues in years......C.B. from Rotorua

26/7/18 - Hi, my order arrived at lunchtime today (ordered 25/7/18 at 9.43 a.m., shipped from Auckland 1 hour later, arrived Wellington next day). I'm more than happy with your great communication and super fast delivery. Thanks so much......M.C. from Wellington

17/5/18 - Hi guys and girls. Just wanted to say thank you for fast delivery and for the products being packed well. Keep up the good work. Regards......T.G. from Rotorua

7/3/18 - This has been received in perfect condition, thank you for the fantastic and prompt service. I shall tell others who are looking for these type of articles. Thank you again.....S.W. from Wanganui.

11/2/18 - All goods arrived. Not at home to sign, but a quick check and no obvious damage. Excellent service. Will use your company again and where appropriate would recommend you to others. Thanks .....P.J. from South Island

18/1/18 - Amazing, I received order on 17th, a day later, best service ever. Thanks....T.E. from Wellington

17/1/18 - Arrived this morning. Super fkn fast! Very impressed with the speed of ALL of my orders so far but this one arrived within 24hrs of ordering online. Many thanks... B.M from  Hamilton

12/1/18 - Easy Grow is a pleasure to deal with, I grow a good few orchids so I want good quality mediums which can be hard to track down, my order arrived very well packed. I'll definitely be ordering more from them and I've already recommended them to a few fellow growers.... B.B.from Whangaporoa

20/12/17 - Thanks heaps, very honest of you! (we refunded $5.45 as freight worked out less than what was charged) Definitely will be ordering again...have a great day :)....S.R. from Bay of Plenty

29/11/17 - Hi. Thank you for the "no problem" replacement, awesome service. Kind regards.....C.W. from Hamilton.

23/11/17 - Thanks a lot guys ! Awesome service, awesome company to deal with. Thanks for answering promptly my questions about postage. My orders were at my letterbox less than 24 hours of completing payment, and I'm RURAL :) You guys rock ! I am looking forward to future purchases. Cheers... J.B. from Whanganui

17/11/17 - My order arrived a few minutes ago safe and sound. Marvellous to have received it so quickly, and so well packaged - many thanks.  Cheers...M.S. from  Lower North island

11/10/17 - Just a quick thank you to commend your firm on their quick and courteous response to the way your orders are dispatched without any hiccups. Thanks.....M.M. from South Taupo

6/10/17 - Hi guys, loving your great service and products. Thanks.....A.O. from Tauranga.

20/9/17 - Super speedy delivery, easy online shopping thank y'all so much.....M.P. from Lower Hutt

14/9/17 - Thank you so much for your fast and hassle free service. My order arrived super fast and in excellent condition. Cheers....R.P. from Snell's Beach North of Auckland

10/8/17 - Hello Easy Grow. Thanks for your prompt dispatch of my order it arrived within about 18 hours. I am very impressed. Regards.....L.R. from Lower Hutt

18/07/17 - Fast shipping, received package overnight. Very happy with purchases. Will be shopping with easygrow again no doubt. Cheers easygrow team..... D.O from Wellington

17/7/17 - You guys are awesome, always great service :)...A.S. from Wellsford.

10/7/17 - Website is quick and easy, staff leave smily faces on invoices, products turn up next day. What else do we need as customers. Thanks easy grow team....P.G.R. from Wellington.

25/4/17 - I have used your online service a few times now and had no problems at all with very prompt/discreet delivery. Any problems I have had have been sorted quickly and professionally. Thank you to the team....A.A. from Tokoroa.

22/6/17 - I have ordered a bit of gear off easy grow after finding the website, fantastic service and prices and super fast delivery. Highly recommended.Thanks Keith, your staff are brilliant!!!..M.O'C...from Wellington

16/6/17 - Wow came next day very happy with product thank you very very much.....S.B.  from Palmerston North

24/5/17 - The level of service you provided was exceptional. From you combining the 2 separate orders I placed in order to save me money on shipping (with refund as well), packaging was superb all items securely wrapped (no chance of damaged goods) and the delivery was amazing fast from placing order to receiving it at the door (order placed 22/5/17 at night - received the morning of 24/5/17). Great service. Will definitely be ordering from easygrow.co.nz again!....A.D. from Palmerston North

30/3/17 - Looked at website and compared prices...seemed too good to be true so called to make sure real. Super professional helpful friendly great people. Highly recommended if you need this service. Thank you so much.....D. from Northland

29/3/17 - Great stuff guys. Ordered yesterday, delivered by 10.00 a.m. today. Cheers.....K.J. from Northland

8/2/17 - I just wanted to tell you how impressed I am with your staff member who served me today, extremely knowledgeable & nothing was too much trouble even loading the stuff into the car for me. He is  a real asset to your business & I will be using Easy Grow for all my garden supplies. Many Thanks....K.J. from Whangarei.  Thanks K.J. I have passed on your comments to James and have also thanked him myself. He is pleased to know that he has been of real help to you. Keith

7/2/17 - Money well spent. I will be getting all my things from easy grow company all the time from now on....T.G. from Palmerston North

2/2/17 - Very happy with this service. I have been a repeat purchaser, having received several items form easy grow. It always arrives super quick and without any hassles. Keep up the good work!!....J.C from Manawatu

30/1/17 - Arrived 27/1/17. Fantastic service and communication. Well done..... N.T. from wellington

23/1/17 - Cheers for the fast turnaround..never a problem with you guys..thanks.....K.from Chch

10/1/17 - Just wanted to leave a message to say super awesome service and fast shipping, awesome selection of products and quality also. Thanks....K.T. from Hamilton

29/12/16 - Hi. Just thought I'd send you an email to say have received purchase and a big thank you for your fast and excellent customer service. Awesome, cheers....D. from Te Aroha

7/11/16 - 1st time using this company. Very fast delivery. Will use again in future. Thank you....D.from Waikato

18/10/16 - Goods arrived today, thanks for the quick delivery and good communication, look forward to dealing with you guys in the future....D.A. from Tokoroa

10/10/16 - Thank you for your very good service and quick delivery of my purchase. Will not hestiate to use easy grow again....P. from Southland

1/9/16 - First time using you. Great site, easy to use. Well done. Maybe a little more description on products could sell more for newbies like me.....M.P. from Pauanui Beach   Thanks for your comment. Good point, not so much for selling but for greater understanding and confidence when making decisions.

1/9/16 -  Very impressed with this service, super fast delivery and quick to answer my questions. Thanks guys...R. N. from Levin

17/8/16 - The best internet service in the world. Record delivery time on this one guys, thank you very much easy grow team...M  from Hastings

15/7/16 - Received my order this morning. Thanks again for the great service and advice, as always. Cheers...J.S...from Mid Waikato

1/7/16 - Hey guys, I bought a heat mat of you a couple of days ago, just wanted to say I'm super happy and really impressed with the service, looking forward to future dealings, thanks heaps....A.M.  from Timaru.

15/6/16 - WOW, super fast service and a definite 10/10. I'll be doing business with again for sure. Excellent quality products.......  I. from Auckland

3/6/16 - Good morning.I just wanted to thank you for the fantastic service, I ordered a bulb yesterday & it arrived at 8.30 this morning, I will be using your service exclusively now. Regards.....K.J. from Whangerai

2/5/16 - Perfect per usual. If you're humming and hawing whether to place the order or not....rest assured these people will see you right. Fantastic. Flawless....J.O. from Lower North island

10/3/16 - Thank you Easy Grow. Fast, hassle free process. Appreciated.....M.J. from South Taranaki 

24/2/16 - My order has arrived already, that was super quick. Thank you for the great service:) ... B.C. from Whanganui (0rdered 22/2/16  late in afternoon after pick up courier had gone, shipped 23/2/16 & arrived at Whanganui 24/2/16.  Normally we dispatch day of order so this was 1 day later than our usual standard.)               

16/2/16 - Package arrived today all safe and sound, many thanks mate. I'm glad I found you guys and I'm sure to be buying from you again. ...  C.J. from Hastings

15/1/16 - Hi Team, a big thank you for your well packed orders I have received. You guys have been great with emails, and the site is easy to use. Many thanks....S.S. from Timaru

7/1/16 - Hi team....Imagine my shock when a truck turned up at my place with 7 bags of clay pebbles not 24 hrs after I placed my order. S**t hot service guys....I will be forwarding your site on to anyone who asks where to get good product with a prompt service and great advice. Spiffing show chaps!..G.R. from Wellington

15/12/15 - Best service and goods from any grow shop in N.Z.......J  from Hastings

14/12/15 - Love purchasing from these guys they are fast and efficient. A+++ highly recommended to all considering purchasing.....  R.C.  from Opotiki

4/12/15 - Best shop, best service. As a customer who has proved to be a tricky one by constantly changing my mind, these guys have helped in a friendly and helpful manner everytime...J.F. from Taranaki    ..Sometimes it's hard to see if what you order is right until you receive it in the flesh. If you wish to exchange it, for any reason, then we will accept the unused, undamaged item back (except for nutrients or adittives if there is no security seal) and will exchange it for what you want ( with any money difference being payable). Keith Millar

3/12/15 - Love these guys, fast at delivering, quality gear, highly recommend this site.....M.B. from South Taranaki

26/11/15 - Got it fast and safe, thank you...R.C.  from Whanganui

7/10/15 - Hi James, lights arrived in good working order and are already in operation. It is a real pleasure to deal with you guys: not only one of the best webpages around but always fast and efficient. You guys rock....D.F.P.   from Northland

5/10/15 - Thanks very much for your speedy service and good packaging. Very happy with the products....R.P.  from Snells Beach

15/9/15 - Hi there, received this morning excellent service, thank you very much. Cheers.....I was genuinely impressed with the speed of service. R.F from Kaikohe

1/9/15 - Thanks for the time, thoughful and knowledgeable help and service....R.  from Waikato

24/8/15 - Hi. Easy Grow have offered me terrific service and answered so many questions regarding setting up a good grow area. Hard to get service like this these days, I'm impressed. I've asked so many questions I feel like a pest. Happy quick response every time. And next day delivery without fail. WOW...P.H.  from Wellington

21/8/15 - Thanks guys all turned up today thanks very much for the extras after our little problem. Awesome,  will be calling you soon..... M.E. from Opotiki ( we somehow overlooked this order and there was a week's delivery delay. We included a small gift to compensate for this. Easy Grow )

7/8/15 - Hello to the Good People of Easy Grow. My order arrived today, well packed and in good order. Many thanks to your prompt attention to my order and your efficient service. With regards...F.B. from Auckland

28/5/15 - Excellent service!  Thanks, received today...T.Mc   from Palmerston North

15/6/15 - Very good service,  arrived well, package arrived in good time. Thanks Keith & team.....S  from West Otago

2/6/15 - I'm very impressed with the product I received, awesome quality, cheers...Jizzy from Wellington

28/5/15 - Awesome service, friendly and helpful. Great online shopping. Many thanks to the Easy Grow team.....M.B.  from Hamilton

19/5/15 - Great business run by good people.  Would   recommend/10...M. from Wanganui

22/4/15 - Quality products, quality service. Cheers!!....S.D. from Wellington

9/4/15 - Received my product and thanks for the quick service.   J.S.....from Wellington

24/3/15 - An excellent easy to use web site with adequate description of product. Thank you for your prompt delivery. Warm regards.   D.A...from Orewa

24/3/15 - Thanks Keith for the speedy delivery and friendly service am too happy with the products thanks.....D.T.  from Hawkes Bay

20/3/15- My order got here fast and safe, thank you.....R.C.  from Wanganui

20/3/15 - Awesome product, awesome service , super fast shipping! I really couldn't ask for more. Keep up the awesome work team !!!.....B.  from Hastings

19/3/15 - Got it on time Cheers team.  All good. Will be back. Happy at this end....McT... from South Island

5/3/15 - Thanks Keith. Order just arrived. Great service and help as usual. I'm sure I'll be ordering something else before too  long  :).....S. McC.  from Wellington

22/2/15 - Top trader, sorted delivery issue promptly and provided free magazines. Could not ask for better service.......D. from Tapanui, Southland

17/2/15 - Awesome, 3rd time user now, still very happy with my experience with Easy Grow.  Thanks heaps......G.C from Invercargill

2/2/15- Just wanted to thank the people at Easy Grow for helping me replace my kitchen light.  Sounds funny, doesn't it but I have had nothing but a nightmare trying to get a 30 Watt Fluoro 85.5 a.k.a. 93cm.  I had 3 companies charge my card and confirm purchase after placing the item in the online shopping cart only to be refunded days and in one case 1.5 weeks later on and told that the 30 Watt cannot be supplied.  This includes companies you would be familiar with in the Wellington area.  Thank you for the quick and great service.....G.J.  from Wellington

5/12/14- Product arrived next day.  Great service.  Many thanks.....J.L. from Masterton

19/11/14- Received my grow tent yesterday. Real easy to put together & looks great.  Real happy with the product.......C.D.   from King Country

6/11/14 - Amazing service ! Fast and friendly contact after making order and speedy delivery ( they send you tracking numbers as well !!!! ) Overall a great experience, recommend to anyone.   ......A.W.  from Albany Auckland

14/10/14 - Thanks for the great service everytime......J. from Opunake

31/8/14 - Received items, very happy with results, will use again, highly recommend......M.S. from Hastings

7/8/14 - Thanks for the delivery guys which arrived yesterday.  And thank you very much for refunding $ for freight....!!!   Not every company would do that !  Thanks...R.J.  from Queenstown ....                                   We only charge for freight costs incurred.  When too much freight is paid for, which can happen when several items are ordered at once, we refund the surplus back to the customer....Easy Grow

30/7/14 - Cheers Keith. This is the second kit we got from you as the first bulb failed after 2 months and you happily replaced it, thanks for the super support.  Cheers...A.H  from Palmerston North

22/7/14 - Best price, products and product knowledge,  great communication and super fast dispatch.  If John Key ran our country like Keith runs his store N.Z. would be a much better place.  Always a pleasure to deal with.........K.M.  from Christchurch

24/6/14 - Amazing service thanks Keith, you've got a great  product and fast service and to top it all off a fantastic price  ....  D. from Kingseat  ( South Auckland )

31/5/14 - Thanks for the top service guys, your competition should be worried ! Great prices and great range.  Thanks for adding the pot sox !  Cheers 10/10 ....  S.  from Southland 

30/5/14 - Hi just wanting to say thanks for the quick turnaround & delivery of my order. The email notifications were really appreciated. Thanks for the magazines that came with the delivery.  Will definitely shop with you again and recommend you to others....G.C.  from Feilding

27/5/14 - 2.52 P.M. - the package arrived this morning, VERY fast! and i'm over the moon as you included the flairform "growers guide and the "maximum yield" magazines!  i'm blown away as you guys have far exceeded any expectations i had...VERY fast shipping, EXCELLENT pricing and friendly customer service.  i'll definitely be shopping with your company (and recommending to others) in the future, your prices are fantastic and very competitive :D   Thank you again,super happy :)  N.P...from Hawkes Bay  (2nd comment)  

27/5/14  - 9.48 A.M.  -Many thanks Keith,i can hardly wait as i've been a fan of Flairform for a few years now,but after moving to hawkes bay i found no one here stocks the brand.  thank you for the speedy dispatch, greatly appreciated. i look forward to shopping with you in the future......N.P. from Hawkes Bay  (1st comment)

26/5/14 - You guys are awesome! Really appreciate your great service. The personal service from you guys truly means a lot.........L.N. from Wellington

16/5/14 - My order's here :) excellent service and thank you for the extras, we'll definitely be shopping again soon :)   Living in a small town without a garden centre we're restricted to buying online.  We looked at all the online specialist stores before ordering and chose easygrow for their great range, easy to use website and unbeatable prices.  Thanks again :) ....L from Taumaranui

19/3/14 - Hey thanx keith everything arrived in record time an great condition an thanx for the reading material i appreciate it looking forward to doing more business in the future.  Cheers....S. from Masterton

10/4/14 - Hey, everything arrived in good condition, nicely wrapped.  Cheers for the couple of magazines.  Will be using easygrow.co.nz again for sure.  Kind regards......G.C. Invercargill

6/3/14 - Really impressed with your service and appreciate the easy to use web site. Fast reliable dispatch and delivery.......D from Christchruch.

24/2/14 - Thank you so much for your fast reply and dispatch. Look forward to dealing with you in the near future...R.W. Auckland

 14/2/14 - Thank you for the fast and good service...J.B. Northland

17/2/14 - It is always a pleasure to purchase my gardening equipment from Easy Grow. Keith and his team have been consistently friendly, helpful and extremely knowledgable. Their product range is second to none ANYWHERE in NZ (believe me, I've looked!), and their prices are very competitive. Communication and shipment is always lightning fast which is always appreciated. Easy Grow is a superb example of a 'one stop' gardening shop, which has gained my respect, loyalty and future customs. Highly recommended!.......C.A. from Northland

7/2/14 - Thank you for your excellent service and fast communication. It has been a pleasure doing business with you and I look forward to more of the same in the near future,      cheers.....D.R. from Greymouth

4/2/14 - These guys have the best products at the best price and very efficient shipping (also at a very reasonable price) Look forward to shopping here again in future.........G from Nelson

24/1/14   -You have been very pleasant, helpful and easy to deal with and your products far surpass anything available in the South Island. I will definitely be recommending you to my friends. I look forward to dealing with you in future Kind regards .....K. M. from Christchurch